October 2020
Mark Lambert
Chief Growth Officer London Theatre Direct
Conference Day One
4:15 PM End to End System Integration for Effortless Customer Experience
- Customers expect their interactions with any service to be effortless on their part, if it requires effort it’s not worth it!
- In this joint presentation, by Rob Edwards and Mark Lambert of London Theatre Group, the intersection of backend technology and customer experience is explored
- Get insights on the key steps building blocks to deliver, from ticketing to payment to deliver a seamless experience
Check out the incredible speaker line-up to see who will be joining Mark.
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