Omnichannel Forum

October 2020

Agenda

Sponsor

Explore our 2020 Online Forum

Do not wait until 2021, explore Omnichannel Online Forum here. All End Users free to attend!

EXPLORE THE EVENT

Place the consumer at the heart of your business

through a collaborative and seamless strategy

The 21st-century consumer has a louder voice than ever, demanding the same seamless experiences from every brand they interact with. Now more than ever, businesses are being pushed to constantly innovate to keep up with the disruptors in their market. But, knowing how to invest in the right solutions can be daunting.

The Omnichannel Executive Forum is specifically designed to enable the cross-vertical sharing of knowledge and innovative techniques providing real-life case studies on effective omnichannel strategies. Take this unique opportunity to step back, unpick and critically review your omnichannel strategy as you uncover the essential blocks to build the ultimate customer experience and in doing so set a new bar for omnichannel.

This is the forum for the leader and budget holder.

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Featured Speakers

Jacqueline P. Mundkur

Sr. Advisor ( Consumer and Retail ) and Customer Engagement Specialist

Transaction Square

Vivek Naga

Customer Experience Strategy Lead - EMEA

Bayer

Dr Stefan Piel

WM Omni Channel Management

UBS

Hamed Khalighi

Enterprise Applications - SAP SLF - OMNI Availability - Lead

H&M

Mike Ashton

Managing Director

ABCG

Trevor Gordon

Director: Global Omnichannel Strategy

Sodexo

Michael Wolczyk

Head of Digital Sales and Innovation

Commerzbank

Federico Barbieri

WW Omni-channel Retail Director

Maison Margiela

Stephen Donajgrodzki

Behavioral Science Director

Kellogg’s

Mark Ivory

Chairman

Meyer Group

Sophie Luff

Head of Customer Engagement

FINE + RARE

James Jackson-Nichols

Head of Digital

FINE + RARE

Julia Misk Redmond

Head of Omnichannel Trade Marketing UK&I

Coty Cosmetics

Rob Edwards

Chief Operating Officer

London Theatre Direct

Mark Lambert

Chief Growth Officer

London Theatre Direct

Marta Ciria Escobar

Omnichannel Business Director ∙ eCommerce, Retail & Digital Marketing

Vorwerk Group

Poul Bastrup

DCG EMEA Omni Channel Marketing

Lenovo

Laure Frank

Digital & Omnichannel Director

Manor AG

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The Omnichannel Exec Forum welcomes established Omnichannel experts and thought leaders from global organizations to share their expertise. These cross-industry insights provide practical takeaways to implement within your organization and prepare for the future of omnichannel where we are witnessing rapid innovation.

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