Danny Hearn


Head of User Experience - Europe
Clarks

Omnichannel Forum Exec - View the event guide

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Omnichannel: Challenges, Priorities and Cultural Change

Omnichannel: Challenges, Priorities and Cultural Change

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2:45 PM Case Study: Customer-centric strategy made simple

Learn from a leading household brand who moved to a customer-centric strategy from the theory to real actionable strategy. Hear about the journey of implementing this change across every level of the business from the key proposition, KPIs and governance, right down to the copy for marketers. 



Check out the incredible speaker line-up to see who will be joining Danny.

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